Frequently Asked Questions
Your guide to shopping the latest premium sneakers and streetwear at KershKicks.
Are all products sold on KershKicks authentic?
Yes, authenticity is our top priority. Every item undergoes a rigorous multi-point inspection process by our expert authentication team before being listed for sale.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary depending on the destination and customs processing.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all KershKicks security tags intact. Please note that some high-demand limited releases may be final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Clearpay for flexible financing.
Can I sell my sneakers to KershKicks?
Absolutely. You can visit one of our retail locations or use our online 'Sell to Us' portal to receive a quote for your new or lightly used premium sneakers.
How do I know what size to order?
Sizing varies between brands like Nike, Adidas, and Yeezy. We provide a comprehensive size guide on each product page and recommend checking specific model reviews for fit consistency.